Date of Last Revision: October 22, 2012
- Understand what information we collect and how we collect, share, and use the information; and
The Information We Collect
When you visit or use the Service, you may provide us with two types of information:
- Personal Information that you knowingly choose to disclose through various Service features.
- Service Use Information that is collected by us as you interact with the Service.
Personal Information You Provide to Us
- We collect personally identifiable data ("Personal Information") that you submit to us voluntarily through the Service:
- When you post any material (such as User Content) on or through the Service, you may be providing Personal Information.
- When you order products or services through the Service, you provide Personal Information necessary to complete the transaction, including your name, email, credit card information, shipping information and billing information.
- When you contact us to give feedback or ask a question using the forms provided by us, you provide your name, email address and your comment, question or feedback.
- When you participate in our surveys, we may collect additional Personal Information.
- When you contact us by sending us an email, we will collect your email address, any Personal Information contained in the email, and any Personal Information attached to the email.
Service Use Information
User Content and Other Information
When you use the Service, you may form relationships, send messages, perform searches and queries, and transmit Personal Information through various channels. We collect Personal Information related to these services so that we can provide you the Service and offer personalized features. In most cases, we retain the Personal Information so that, for instance, you can view a list of your friends or see the books you are currently contributing to. When you update your Personal Information, we sometimes keep a backup copy of the prior version for a reasonable period of time to enable reversion to the prior version of that information.
You post Personal Information in User Content (as defined in Mosaic's Terms of Service) through the Service at your own risk. Although we allow you to set privacy options that limit access to your books, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you may choose to share your books and Personal Information. Therefore, we cannot and do not guarantee that User Content you post on or through the Service will not be viewed by unauthorized persons. We are not responsible for circumvention of any privacy settings or security measures contained on the Service. You understand and acknowledge that, even after removal, copies of User Content may remain viewable in cached and archived pages or if other users have copied or stored your User Content.
Any improper collection or misuse of information provided on Mosaic is a violation of the Mosaic Terms of Service and should be reported to firstname.lastname@example.org.
If you choose to use our invitation service to tell friends about the Service, we will ask you for your friend's email address. Your friend will automatically be sent a one-time email inviting him or her to visit the Service. Mosaic stores information gathered during this process to register a friend connection if your invitation is accepted, and to track the success of our referral program. Your friend may contact us at email@example.com to request that we remove your friend's information from our database.
By using the Service, you are consenting to have your personal data transferred to and processed in the United States.
Use of Information Obtained by Mosaic
In general, information you submit to us is used either to respond to requests that you make or to aid us in serving you better, including to fix technical problems, provide administrative services, and monitor traffic, the number of visitors, and the effectiveness of programs. We may use aggregated user data to market the Service to others. We may provide these services ourselves or share the information with partners who will provide the services for us.
We may use your Personal Information to provide you with newsletters and surveys and to notify you of important changes to the Service, new services, and special offers. If you do not want to receive such email notices, you may send email to firstname.lastname@example.org or mail to Privacy, Mosaic, 409 Sherman Avenue, Palo Alto, CA 94306. Opting out may prevent you from receiving email messages regarding updates, improvements, or special offers. If we have provided any third party with your information, you will have to contact the third-party directly with any opt-out request.
Profile information is used by Mosaic primarily to be presented back to and edited by you when you access Mosaic.
Mosaic will send you service-related announcements from time to time through the general operation of the Service. For instance, if a friend sends you a new message or you receive a request to collaborate on a friend's book, you may receive an email alerting you to that fact.
Children Under Age 13
The Children's Online Privacy Protection Act (COPPA) defines personal information as "individually identifiable information," including things like a first and last name, a street address, an email address, or a telephone number. COPPA places requirements on websites that collect such information from children. You must be at least 13 years or older to register and use the Service. If you are under the age of 13, you must use an account created by a parent or guardian, and you must have the explicit permission of a parent or guardian to use the Service.
Children Between the Ages of 13 and 18
We recommend that minors over the age of 13 ask their parents before sending any information about themselves to anyone over the internet.
Sharing Your Information with Third Parties
We do not sell your Personal Information to third party marketers without your permission. We share your Personal Information with third parties only in limited circumstances. We comply with the CAN-SPAM Act of 2003 and intend to do business only with companies that also comply. We will not sell your Personal Information.
For example: when you place an order for a printed Mosaic through the Service, your billing information is transmitted to a third-party credit card processor and your shipping information is transmitted to third-party printer to be printed, bound and shipped to you.
We may be required to disclose user information pursuant to lawful requests, such as subpoenas, law enforcement investigations, or court orders, or in compliance with applicable laws. We also may release information to protect our rights, property, or other interests, including those of our customers or other third parties or to prevent illegal activities or violations of the Mosaic Terms of Service. This may include sharing information with other companies, lawyers, agents, or government agencies.
If the ownership of all or substantially all of the Mosaic business, or individual business units owned by Interactive Memories, Inc., were to change, information may be transferred to the new owner so the service can continue operations. We may also transfer information if we partner with another company.
Integrating Social Networking Services
You may also have the option of posting your Service activities to Social Networking Services when you access content through the Service; you acknowledge that if you choose to use this feature, your friends, followers and subscribers on any Social Networking Services you have enabled will be able to view such activity.
Mosaic takes precautions to protect our users' Personal Information; however, no precautions are 100% effective. As a result, Mosaic does not guarantee that Personal Information you provide to us will remain secure. Your account information is located on a secured server behind a firewall. Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services. If you have any questions about the security of the Mosaic Web Site, please contact us at email@example.com.
Terms of Service, Notice and Revisions