FAQ

What is Mosaic?

Mosaic is the fast and spontaneous way to create a photo book on your smartphone or tablet. Mosaic is an app, a photo book, and a new way to think about doing something memorable with your photos. Each Mosaic is a unique collection of photos presented beautifully and with great care — from cover to cover.

Why is Mosaic special?

Mosaic is more than a book. It's a complete experience. Mosaic helps you create something wonderful with your photos. Photos of a weekend getaway, a trip to the beach, photos of your dog, photos of your favorite foods, the everyday things that are important. Photos shouldn't stay trapped on your phone.

How do I make a Mosaic?

Download Mosaic on your smartphone or tablet to start. Choose 20 photos, pick black or white pages, choose where you want it shipped and pay. It couldn't be simpler. There is no time consuming configuration or tweaking required. Just a great Mosaic each and every time.

When will my Mosaic arrive?

4 business days after you order. The cutoff time is 6:30pm Eastern/3:30pm Pacific. Please note that orders shipped outside of the U.S. may take longer. You will be shown a delivery time during checkout.

Do you ship internationally?

We ship to over 200 countries worldwide.

Do you ship to PO boxes or AFPO?

Yes. PO Box orders will be shipped via USPS, and may take slightly longer than 4 business days to be delivered.

What if there is something wrong with my order?

We want all of our customers to love their Mosaic, so if something isn't right please let us know at orders@heymosaic.com

Do you have an Android app?

Yes! You can download it from the Google Play Store

How can I get in touch?

You can always email us at hello@heymosaic.com with your questions, feedback or just to say hello. For partnership inquiries email us at partner@heymosaic.com

« Back to Home